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Privacy Policy

Syfon Systems Pty Ltd ("Syfon") complies with the principle provisions of the Privacy Act and, in particular, will not make available any personal information that we are supplied with unless we are authorised to do so.

What is personal information?
Personal information is any information about you that identifies you or by which your identity can be reasonably determined.

What information do we collect?
We only collect personal information about you that is necessary for providing services or products to you. Where possible we collect your personal information directly from you. The information may include:

  • Your name, address (postal and email), telephone numbers, occupation, products supplied by your company and services of interest to you
  • Details regarding any transaction in which we are involved

How do we use information collected?
Information collected is used for the purposes of undertaking your transaction or for internal use. It will not be disclosed to a third party without your consent. We will notify you if it is necessary to disclose your personal information to any third parties.

Collecting your personal information is essential for Syfon to be able to provide a complete and comprehensive service.

If you have previously provided your details to Syfon for the purposes of receiving regular information and no longer wish to receive such information you may request that your name be removed by either telephoning our office or by sending an email to us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Access to information provided
You may request access to any personal information we hold about you by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. For more detailed requests for access to personal information, eg access to information held in storage or on microfilm, a fee may be charged to cover the cost of retrieval and the supply of this information to you.

After a period of seven years personal information retained about you may be deleted or destroyed without further notice to you.

Ensuring your personal information is up to date
We rely on the personal information we hold about you to efficiently conduct our business of providing services and products to you. For this reason it is very important that personal information we collect from you is accurate, complete and up to date.

During the course of our relationship with you we will ask you to tell us of any change to your personal information, however, you can contact us at any time to up date your personal information or to advise us that the information that we hold is inaccurate or incomplete.

Is your personal information safe with us?
We take all reasonable precautions to safe guard your personal information from loss, misuse, unauthorised access, modification or disclosure. Information we collect is stored in a secure environment accessed only by authorised persons.

The nature of the internet is such that information exchanged may be accessed and used by people other than the intended recipient. We cannot be held responsible for the security of any information exchanged over the internet.

Links to other sites
If you are able to access sites operated by parties other than Syfon by clicking on the links contained on our site, you should contact them directly to obtain information about their privacy statement.

Changes to our privacy policy
Syfon constantly reviews all of its policies and procedures to keep up to date with changes in technology and market practices. As a result we may change this policy from time to time. Changes will be notified by publishing them on our website, www.syfon.com.au .

Further information
Please contact us with any questions regarding this policy or if you have any concerns about your personal information that we hold or the way in which we have dealt with it. You may contact our office by telephoning +61 3 9542 6000.

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What is syfonic drainage?

Syfon Systems technology provides a simple, unique, high-rainfall roof drainage product specifically suited to the Australian, New Zealand and Asian climates.

Click here to view the syfonic drainage system
Syfonic Drainage